Privacy Policy

Last updated: April 9, 2026

ScholarScan is operated by Springboard LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you use ScholarScan at scholarscan.ai. We take your privacy seriously — especially because many of our users are students, including minors.

By using ScholarScan, you agree to the practices described in this policy. If you do not agree, please do not use our service.


1. Information We Collect

Account information

When you create an account, we collect your email address and authentication credentials via Clerk, our authentication provider. We do not store passwords directly.

Student profile data

To match you with scholarships, we collect profile information including your name, school, state, year in school, GPA range, major, career goals, and extracurricular activities. We also optionally collect demographic information — including gender, race/ethnicity, financial need, first-generation student status, disability status, and military connection — solely to help identify scholarships you may uniquely qualify for.

This demographic data is sensitive. We collect it only because many scholarships have specific eligibility requirements based on these attributes. You may leave any demographic field blank.

Search and results data

We store your scholarship search history and results so you can access them later. This includes the scholarships returned, match scores, and any application tracking you add.

Usage data

We collect standard web analytics data including pages visited, features used, and session information via Google Analytics. This data is aggregated and used to improve the product.


2. How We Use Your Information

  • To power our AI scholarship matching agent — your profile is passed to our AI system to generate personalized scholarship searches
  • To store and display your search results and application tracking history
  • To send transactional emails — welcome messages, deadline reminders, and weekly digests
  • To process subscription payments via Stripe
  • To improve our product through aggregated usage analytics
  • To respond to support requests sent to hello@scholarscan.ai

We do not sell your personal information. We do not use your data for advertising. We do not share your data with scholarship providers or any third parties for marketing purposes.


3. AI Processing

ScholarScan uses Anthropic's Claude AI to power scholarship searches. When you run a search, your profile data is sent to Anthropic's API to generate scholarship recommendations. Anthropic processes this data subject to their own privacy policy and data handling terms.

We do not use your data to train AI models. Your profile data is used only to generate your specific scholarship search results.


4. Third-Party Services

We use the following third-party services to operate ScholarScan:

ClerkUser authentication and account management
Privacy policy ↗
StripePayment processing for subscriptions
Privacy policy ↗
AnthropicAI scholarship research agent
Privacy policy ↗
ResendTransactional email delivery
Privacy policy ↗
RailwayCloud hosting and database infrastructure
Privacy policy ↗
VercelFrontend hosting and CDN
Privacy policy ↗
Google AnalyticsAggregated usage analytics
Privacy policy ↗

5. Data Anonymization & Deletion

When you delete your account, we anonymize your personal data. Your email address is replaced with an anonymized identifier, and your profile data is removed. Anonymized usage records (searches run, scholarships found) may be retained in aggregate for product analytics, but cannot be linked back to you.

To request deletion of your account and data, email us at hello@scholarscan.ai. We will process your request within 30 days.


6. Students Under 18

ScholarScan is used by high school students, some of whom may be under 18. We do not knowingly collect data from children under 13. If you are under 13, please do not use ScholarScan.

For users between 13 and 17, we recommend parental awareness of the demographic data collected for scholarship matching purposes. Parents may request deletion of a minor's account by contacting us at hello@scholarscan.ai.


7. Cookies

We use cookies and similar technologies for authentication (via Clerk) and analytics (via Google Analytics). Authentication cookies are required for the service to function. Analytics cookies can be blocked via your browser settings or a browser extension without affecting core functionality.


8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data in your profile
  • Request deletion of your account and associated data
  • Export your scholarship search history
  • Opt out of marketing emails (transactional emails required for service operation cannot be opted out of)

To exercise any of these rights, contact us at hello@scholarscan.ai.


9. Changes to This Policy

We may update this policy as our service evolves. We will notify users of material changes via email or a notice on the site. Continued use of ScholarScan after changes are posted constitutes acceptance of the updated policy.


10. Contact

For privacy questions, data requests, or concerns, contact us at:

Springboard LLC
DBA ScholarScan
Lake Oswego, Oregon